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Privacy Policy

This Privacy Policy describes how DVENEGAS DESIGNS INC ("Venegas Designs," "we," "our," or "us") collects, uses, and protects your personal information when you visit our website or landing pages, book a consultation, make a purchase, or interact with us in any way.

By using our site or submitting your information to us, you agree to the terms of this Privacy Policy.

1. Information We Collect

a. Information You Provide

  • Name

  • Billing, shipping, and project address

  • Email address

  • Phone number

  • Payment information (processed securely through our payment processors; we do not store full card details)

  • Order details, measurements, photos of your space, and custom specifications

  • Information you submit through our website forms, landing pages, booking pages, text messages, or phone calls

b. Information Collected Automatically

When you visit our website or landing pages, we may automatically collect:

  • IP address and device information

  • Browser type and version

  • Pages you visit and how you found us (including ad and referral data)

  • Time and date of your visit

  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your personal information to:

  • Respond to inquiries and schedule design consultations

  • Prepare quotes, renderings, and invoices for your project

  • Process payments and fulfill orders

  • Send order confirmations, production updates, delivery scheduling, and other service messages by email, phone, or text

  • Provide customer service and warranty support

  • Improve our website, products, and services

  • Send promotional offers and follow-ups, which you can opt out of at any time

3. Text Messaging (SMS)

By providing your phone number, you consent to receive text messages from us related to your inquiry, appointments, and orders. Message and data rates may apply. Message frequency varies. Reply STOP at any time to opt out.

4. Sharing Your Information

We do not sell your personal information. We may share it with:

  • Service providers who help us operate, such as payment processors, delivery and installation partners, scheduling and CRM software, advertising platforms, and IT support

  • Legal authorities if required by law or to protect our rights

5. Cookies & Tracking Technologies

We use cookies and similar technologies (including advertising pixels) to improve your browsing experience, measure our advertising, analyze site traffic, and personalize content. You may disable cookies in your browser settings, but this may affect site functionality.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, support your warranty, or as required by law.

7. Your Rights (California Residents)

If you are a California resident, you have the right under the CCPA/CPRA to:

  • Request access to the personal data we hold about you

  • Request correction or deletion of your personal data

  • Opt out of the sale or sharing of your personal data (we do not sell your data)

  • Not be discriminated against for exercising these rights

To exercise these rights, email sales@dvenegas.com.

8. Security

We implement reasonable safeguards to protect your information. No method of transmission is 100% secure, but we work to protect your data from unauthorized access.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.

11. Contact Us

DVENEGAS DESIGNS INC 207 S 6th Ave City of Industry, CA 91746 Phone: 626-206-1905 Email: sales@dvenegas.com

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